Reporting Bugs

When reporting bugs to either one of the CyrusMailingLists or to any of the other CyrusContactInfo addresses, please be sure to use the following information:

  • Output of the cyradm(1) 'version' command. If you are having problems with Perl, then connect to the server with imtest(1) and use the command:
        a ID NIL
This info will show us the timestamp of the source code, the server platform, as well as most (if not all) of the compile-time options.

If you cannot connect to the server, please include atleast the versions of CyrusImapd, CyrusSasl, and OpenSSL? .

  • Contents of imapd.conf. This will show us the run-time configuration.

  • Contents of cyrus.conf. This will show us how your services are configured.

  • It helps to call attention to the following parts of your configuration
    • Are you using altnamespace, unixhierarcysep, or virtdomains?
    • Are you in a murder configuration (please include the above information for all hosts, if so!)?

-- RobSiemborski? - 25 Sep 2003

Topic revision: r33 - 31 Aug 2005 - 13:23:48 - TWikiGuest
 
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